Refund Policy

Thank you for shopping at SRK Marachekku Oil Mill.

We take great care in producing and delivering our oils with the highest quality and standards. However, if you are not completely satisfied with your purchase, we’re here to help.

Returns

Due to the nature of our products (edible oils), we do not accept returns once the product is opened or used.

Refunds

Refunds are applicable only under the following conditions:

The product is damaged or leaked during transit.

The wrong item was delivered.

To request a refund, please email us at hello@srkorganics.com or call us at 9345741743 within 48 hours of delivery with:

Order ID

A clear photo/video of the product received

A description of the issue

Once your request is reviewed and approved, the refund will be processed within 5-7 business days to your original payment method.

Cancellation Policy

Orders can be cancelled within 2 hours of placing them. After this, the order will be processed and cancellation may not be possible.

No Refund Conditions

If the product is opened or used.

Delay in delivery due to courier issues beyond our control.

Customer changes mind after dispatch.

Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: hello@srkorganics.com

📞 Phone: 9345741743